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Shipping & Returns

Shipping Policy

 

U.S. Domestic Shippings

You can trust that your order will be quickly processed and safely delivered! Please read the details below for further information to insure your package arrives when you expect it:

We try very hard to process your order quickly as possible.  Please read the details below:

-We will send you an order confirmation via email when you place an order.

-Normal delivery is 5 to 6 business days (1 day to process your order plus 4 to 5 days to ship your order). Please allow for delays during holidays.

-Shipping is flat rate per order, excluding applicable sales tax.

-Express delivery is  2 business days (1 day to process your order and 1 day to ship your order).  

 

Canada Shippings

We now ship to CANADA, but different shipping rates will be applied depending on total weight of your order. 

Standard delivery shipping rates:

1 oz to 12 oz = $9.00
13 oz to 16 oz = $10.00
17 oz to 20.00 oz = $11.00
21.00 to 24.00 oz = $12.00
25 oz and up = $13.00

-Standard delivery for Canada is 7 to 11 business days (1 day to process your order plus 6 to 10 business days to ship your order). Please allow for delays during holidays.

-Express delivery is  4 to 6 business days (1 day to process your order and 3 to 5 days to ship your order).  

 

Other International Orders

-We do not take international orders other than Canada at this point.  

 

Return Policy

We hope you enjoy your purchase! But if you are dissatisfied with your order for any reason, you can return your items for a refund or exchange. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type, with a receipt.  Shipping and handling charges are not refundable. Please mail your package in a prepaid, insured, traceable method to the address below*, and indicate whether you prefer a refund (applies only if original receipt is included and the product was purchased within the last 30 days) or replacement, the reason for the return, a description of the item you are returning, and its price. Your return/exchange will be processed promptly upon its arrival and all exchanges will be shipped via standard ground shipping. Please allow 7 to14 days for your return/exchange to be processed.

*For return/exchange shipping address, please email us at:

care@leeannieco.com

When you email us for return/exchange, please provide us with order number.